Lab X Technologies Product Support

Titanium 411

Firmware Update:

The latest titanium firmware version can be found here. The latest release notes can be found here

To update the firmware:

1. Go to the web page for the Titanium 411 switch
2. Click on the “System Tools” button on the left side
3. Click on the “Firmware Upgrade” tab
4. Click on the “Select a File” button and browse to the downloaded firmware update module and select the firmware update file (This will start the firmware update process)
5. Once started, the firmware update process should take between 1-1.5 minutes. Do NOT turn off the Titanium or close the admin web page during the firmware update process.
6. The Firmware update process is complete when the confirmation dialog pops up.
7. Reboot Titanium 411 to complete the firmware update.

Restore Factory Defaults

To restore your Titanium 411 to the factor default settings follow the procedure below.

1. With the power already on, insert a paperclip into the hole to the right of the SFP LED on the front of the Titanium 411. Press the clip in the hole for at least 10 seconds.
2. Wait 30 seconds (You will see the LEDs cycle on/off a couple times if you have links connected)
3. Power cycle the Titanium 411
4. Factory Default Settings include
   1. IP address: 192.168.1.1
   2. DHCP off

Failsafe Update Mode

If the firmware update fails and the Titanium 411 does not boot follow the failsafe update procedure below:

1. While powering on the Titanium 411 insert a paperclip into the hole on the far front left of the Port 1 LED on the front of the switch. Press the clip in the hole for at least 10 seconds while the switch is starting up.
2. This will boot with the original firmware. You then need to follow the normal firmware update procedure to flash a working firmware image onto the switch.